Help & Contact Us

Have a question about sizing, styling, wedding coordination, fabrics, or your order? We’re happy to help.

Because every HH piece is made to order, we encourage customers to reach out before purchasing if they need assistance selecting colors, matching wedding palettes, or choosing the right tie width or style.

Customer Support

For order questions, production updates, collaboration inquiries, or general support, please contact us at:

Email: info@haydenharlow.com

Typical response time is less than 1 business day.

Wedding & Group Orders

Planning a wedding or event? We can help coordinate matching styles, colorways, and sizing across groomsmen, children’s ties, bow ties, and accessories.

Custom & Collaboration Inquiries

HH occasionally accepts custom projects and creative collaborations depending on availability. We especially love partnerships that blend fashion, interiors, textiles, and editorial design.

Production Times

All HH products are made to order in the USA. Current production lead times are typically 3–8 business days before shipment.

Returns & Exchanges

Because most pieces are made to order, please review product details carefully before purchasing. If there is an issue with your order, contact us and we’ll work to make it right.